Open Positions

Product Representative

Are you looking for a challenging career putting your automotive knowledge, customer service skills, and technical sales background to work? ATech Training is looking for someone with this combination of skills to join our team in a role that is a mix between a technical or inside sales role, a product management role, and a marketing role.

ATech Training Inc. designs and manufactures world leading trainers that enable delivery of automotive technician hands-on instruction to students, educating them on the skills of troubleshooting, diagnosing, and repairing automotive vehicles and the associated subsystems. The Product Representative will support the organization by interfacing with external customers, external product representatives, and internal production staff preparing quotations, receiving orders, and communicating order status along the way.

Responsibilities will include but are not limited to: 

• Establish current and future customer requirements by establishing rapport with potential and current customers as well as other individuals in a position to understand educational program requirements
• Respond to customer inquiries providing product information and assessing customer needs
• Represent the company at various trade shows and training events to promote product
• Prepare product quotations in a timely manner using available product specifications, customer requirements and bid procedures, gathering shipping and any applicable resale information.
• Be the voice of the customer with internal production staff to help set proper manufacturing priorities
• Receive customer purchase orders and create internal Sales Orders referencing price lists and product literature
• Follow up with customers concerning outstanding invoices
• Investigate and resolve customer issues by working with production and shipping teams and serving as the voice of the customer
• Gather and prepare sales reports and perform analysis of product sales, customer feedback, and trade show information to provide feedback and guidance to the rest of the organization on new product development and production / shipping processes
• Recommend product improvements or portfolio additions by monitoring the market and competition and gathering market intelligence on competitive products, market pricing pressures, product merchandising
• Help develop effective sales strategies and promotional programs to increase sales opportunities within current market and in parallel markets
• Maintain customer sales records and contact information
• Participate in development of operation manuals and product specifications

Required Qualifications: 

• Associate Degree with 3-5 years of experience in sales, technical sales, inside sales, product management, product marketing, or similar role
• Experience working with cross-functional teams or independently with little supervision
• Strong interpersonal and critical thinking skills and strong verbal and written communications
• Proficient with Microsoft Office products
• Able to manage multiple priorities with a sense of urgency
• Adapts well to change

Preferred Qualifications

• Bachelor Degree with 2+ years of experience
• Social media marketing experience
• Knowledge of automotive systems and ASE certification requirements
• Experience working with or within higher education institutions
• Knowledge of Quickbooks

Other Requirements:

This position typically requires: climbing, balancing, stooping, kneeling, crouching, reaching, grasping, standing, walking, talking, hearing, seeing, and repetitive motions.
Heavy Work: Exerting up to 10 pounds of force occasionally, and/or up to 50 pounds of force.

Job Type: Full-time

Pay: From $23.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift
• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Work Location: In person (Walton, KY)